Ramada Plaza by Wyndham Prince George

Spotlessly clean, which I've found is unusual for a pet-friendly room in many hotels. The check-in desk staff were all friendly and helpful. The bed/mattress was very comfortable and we slept extremely soundly. Very quiet, but I can't comment on whether that was due to good soundproofing, or if we were just in a less busy bit of the hotel. The heating system was quieter than most and quickly achieved and maintained a comfortable temperature when it was -14C outside.

The front desk staff were more than exceptional, who were very polite, understanding, and had no problem changing our rooms, & understanding as to why. We were originally given an older outdated room, and as my husband had stayed there previously, he knew that there were much better rooms available. The 1st room was a junior suite to start, and unfortunately, it was decorated in outdated decor. It had a distinct smoking room smell to it. However, the 2nd room was perfect, clean, and had updated decor, including a very interesting smoke screen bathroom feature and a spacious bathroom. Had it been our 1st visit and had been given the 1st room, most likely, we would not return for another stay. Unlike the 2nd room, which definitely made us want to return again. The parkade made us feel comfortable about leaving our vehicle unattended in the downtown area. which appeared to have a distinct homeless person issue or trouble individual population.

Everything! We loved how comfy the beds are, bathroom was awesome with cool lighting. And getting to borrow a crib made staying easy for us with my 11 month old.

I asked to switch to a different room as mine did not have the rain shower feature I was looking forward to- the staff was super helpful and switched me to another room immediately!

Fabulous room layout. Lots of space, great light, super cool bathroom with great overhead light and open shower with two shower heads - one waterfall overhead and one adjustable wand. Lots of storage in the room. Great Dove brand toiletries provided.